This guide outlines the steps that an Apprentice or a Trade Qualifier can take to request replacement documents. The following documents can be replaced:
- Certificate of Qualification Wall Certificate
- Certificate of Qualification Wallet Card
- Certificate of Apprenticeship Wall Certificate
- Certificate of Apprenticeship Wallet Card
- Certificate of Completion for Foundation Course
- Sign Off Authority (SOA) Letter
- Exemption Permit Letter
- Replacement Logbook
- Blank Logbook
- Supplementary Logbook
To begin, sign into the Portal at https://portal.skilledtradesbc.ca/SignIn.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_1.jpg)
Navigate to ‘Document Replacement’ under ‘My Activities’.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_2.jpg)
Click on ‘New Document Replacement’.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_3.jpg)
Specify a reason for needing the document replacement.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_4.jpg)
Your request for a replacement document requires a brief explanation. Select the program for which you need the replacement document.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_5.jpg)
Check the box next to the document(s) you need to replace.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_6.jpg)
Provide your complete mailing address for the delivery of the replacement document.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_7.jpg)
Review the details you've entered and click on the "Submit" button to proceed with your request.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_8.jpg)
If the reason for the replacement is a Name Change, you will be required to submit supporting documentation.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_9.jpg)
If the requested replacement document is Welder Logbook, you will be required to submit a passport style photo of yourself.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_10.jpg)
If your replacement request requires a fee, you will be directed to the Checkout page to proceed with payment.
Review and confirm that you have read the Terms and Conditions before clicking on ‘Pay Now’.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_11.jpg)
After completing a secure payment, your document replacement request will be successfully submitted. You can track the status of your request from the ‘My Documents Replacement’ section.
![](https://portal.skilledtradesbc.ca/knowledgebase/KB-document_replacement_12.jpg)